CTC Travel Services

Assistance Centres

However careful you are, whatever precautions you take, travelling abroad still involves elements of risk.

That’s why ETI’s Assistance Service and Euro-Center concept is such a comfort.

The Euro-centre network is designed to provide "on the spot assistance" to policyholders "during" their travels.

In this way ETI has moved a substantial part of the claims handling service closer to the policyholder.

ETI’s Assistance Company is one of the largest medical assistance companies in Europe. It exists to provide immediate medical assistance for travellers if illness or accident occurs. It is also dedicated to provide a first class service wherever and whenever you may need it.

You can rely on Euro-Centers to help you with the following:

replace lost or stolen cash in an emergency
deal with accidental loss of luggage, passport, credit cards or flight tickets
secure access to the best local medical facilities
find a pre-screened doctor or dentist
help you get home in an emergency
arrange emergency accommodation
keep family, friends or business colleagues informed
action a claim – and wherever possible, settle on the spot
receive advice and help with legal matters

And, because the Euro-Center network and ETI’s Assistance Company are part of the ETI group, they all work closely together to make sure the traveller receives the best of care and support.

The name ’Euro-Center’ originated some 30 years ago, when the first local Service Center was established on Majorca. Since then a network of Euro-Centers have been opened, which, though carrying the ’Euro’ family name, are located worldwide.

There are Euro-Center offices in strategic locations in every continent dedicated to help travellers insured by ETI. And, multi-lingual personnel who have in-depth knowledge of travel assistance and local conditions staff each unit.